Common customer experience mistakes to avoid in your business
With the COVID-19 pandemic over the last 2 years, businesses have had to reassess their customer experience in the last two years in order to respond to the pandemic and … Read More
Plan. Build. Grow. Scale
With the COVID-19 pandemic over the last 2 years, businesses have had to reassess their customer experience in the last two years in order to respond to the pandemic and … Read More
The most successful products and services are far more than “useful things to have” or “excellent concepts.” They are chances to address and solve your customers’ problems (pain points). Pain … Read More
This week, October 4th – October 8th marks 2021’s customer service week. Customer service week is celebrated every year and is dedicated to recognizing the importance of customer service and … Read More